FAQs

1. What products do you sell on di Variety?

We offer a diverse range of products, including home decor, kitchen essentials, appliances, beauty and personal care, health and wellness products, toys, gadgets, and more. Explore our website to discover our unique collection.

2. How can I place an order?

Placing an order is simple! Browse our website, select your desired products, add them to your cart, and proceed to checkout. No account creation is required.

3. What payment methods do you accept?

We accept multiple payment options, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD). All transactions are secure and reliable.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order. For further assistance, feel free to contact our support team.

5. How long does it take to receive a tracking number?

We follow a next-day dispatch policy, so tracking numbers are generated within 24 hours of placing your order. You will receive the tracking details via email.

6. Will I receive a confirmation after placing my order?

Yes, you will receive an order confirmation email instantly after placing your order. If you don’t receive it within 12 hours, please contact us.

7. What is your Return and Refund Policy?

We offer a hassle-free 5-day return window. If you're not satisfied with your purchase, you can request a return. Upon approval, you will receive a full refund. For more details, please refer to our Return and Refund Policy.

8. How do I cancel my order?

Orders can be canceled within 24 hours of placement. Contact our support team at divariety09@gmail.com or call us at +919030318844. Once an order has been shipped, it cannot be canceled.

9. Who can I contact if I have an issue with my order?

For any concerns regarding your order, please email us at divariety09@gmail.com or call/WhatsApp us at +919030318844.

10. Can I change my shipping address after placing an order?

Unfortunately, we cannot modify the shipping address once an order has been confirmed. Please ensure all details are correct before placing your order.

11. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available for all orders across India.

12. Is shipping free?

Yes, we offer free shipping on all orders across India.

13. Do I need to create an account to shop at di Variety?

No, you can shop without creating an account. All order updates, including tracking information, will be sent to your email.

14. Do you have a physical store?

No, we operate exclusively online to provide you with a seamless and efficient shopping experience.